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Privacy Policy

Privacy Policy

Your Privacy Matters to Us

Our brand RUMI Privacy and Cookie Policy explains how we handle personal data, including payment information, that it collects from you or other sources, as well as data you provide during your use of the official website 
We highly value the security and privacy of your information and are fully committed to protecting and respecting your data. When you utilize our services, you agree to the handling of your information following this Privacy Policy.

Information we may collect from you

We may collect and process the following information about you:

  • Information is submitted through forms on our Platform, such as registration, co-registrations, subscribing, uploading, or reporting issues.
  • Correspondence records if you contact us.
  • Aggregated, demographic, and non-personal information.
  • Transaction details and request fulfillment information.
  • Information about your computer and internet usage, including cookies.

How is your information used?

We may use your personal information for various purposes:

  • To offer information, goods, or services you request or that may interest you.
  • Provide location-based services, advertising, and tailored information.
  • Fulfill transactions and improve your user experience.
  • Ensure effective content presentation.
  • Keep you informed about changes to our Services.
  • Administer incentive programs, contests, and promotions.

Who is your information shared with?

We share your information with organizations that follow protective privacy policies similar to ours. These include:

  • Other companies involved in our transactions.
  • Promotion and marketing offers to enhance your experience.
  • Sharing data with advertisers for targeted marketing.
  • Third parties for market research activities.
  • If our assets are acquired, customer information becomes transferable.
  • To comply with the law and protect rights, property, or safety.

How is the information stored?

We may transfer and retain information outside of the UAE and store it in one or more countries outside of your home country. Your information will be securely treated according to our Privacy Policy.

What security measures do we use?

We employ technological, administrative, and physical safeguards to protect your data. Only authorized personnel can access your information.

Access and modification of your data:

You can view and update your information on our Platform. You can also unsubscribe from marketing messages by changing your preferences.

In case of any change in our Privacy Policy:

We may update our Privacy Policy, and the changes will be effective when posted on the Platform. Regularly review our Privacy Policy for updates.

Pricing and Availability:

While we strive to ensure that all details, descriptions, and prices appearing on the Website are accurate, errors may occur as this information is provided to us by the Partners. If we discover an error in the price of any products you have ordered, we will notify you as soon as possible, giving you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, your order will be considered canceled. If you have already paid for the products, you will receive a full refund as soon as possible.

How to contact us

For questions or issues regarding your information, email us at

Information Gathering, Utilization, and Dissemination

We own the data collected on our website, and it is not sold or rented to others. The information is used to respond to user requests.


Our website uses first-party and third-party cookies. There are five types of cookies we use:

  • Website Functionality Cookies.
  • Website Analytics Cookies.
  • Customer Preference Cookies.
  • Targeting or Advertising Cookies.
  • Third-Party Service Provider Cookies.

By using our website, you consent to the placement and access of these cookies.

Third-Party Websites

Our Privacy and Cookie Policy does not apply to third-party websites linked to our Platform. Please review their policies independently.

Dubai Police eCrime

eCrime is an electronic platform to address and investigate cybercrimes in Dubai, safeguarding the public from Internet-facilitated crimes.